Service Engineer 服务工程师

工作职责：

1. Establish close relationship with customer by providing professional after sales sevice. 通过专业的售后服务与客户建立良好的合作关系

2. Responsbile for after sale service of Weidun-Newster equipments which including equipement delivery,installation, debugging,manipulating trainning, monitoring, maintenance, repairing, calibration and verificaiton. 负责公司所售设备的管理包含设备运输、安装调试、维护保养、操作培训、维修、校准检定等

3. Monitorring equipment status, collecting running data and suggest right maintenance, calibration, consumable repalcement ect in time. 监控设备运行状态，收集设备运行数据在合适的时间建议维保、校准、耗材更换等服务。

4.Scientifically generate equipement inspection, maintenance, calibration, repairing guidelance. 科学系统地设立设备的检查、维护保养、校准、维修相关的方案。

5. Follow and tackle down all the problems that customer has encountered with our equipment. 跟踪并解决客户遇到的所有设备相关问题

6. Ensure the availability of service parts and consumables by effectively managing the service-part inventory, forecasting the consumption of sevice parts and consumables. 通过预测备件、耗材的消耗及有效的服务件库存管理确保售后服务得以顺利进行

7. Generate SOPs for equipment operation, inspection, maintenance, Trouble shooting. 编制设备操作、检查、维护保养、故障排除相关作业指导书。

8. Complete the tasks assigned by superior, 上级安排的其他工作

Hard skill:

1. Rich experience and solid knowledge in at least one of following system,mechanic, hydraulic, phneumatic, torque transmission 在机械系统、气动系统，液压系统和动力传动领域至少有一样比较精通

2. Ability of basic PLC manipulating, like upload firmware, read PLC program, data monitoring, communicaiton set up 会PLC的基本操作，如上传程序和数据，理解PLC程序，数据收集，通讯设置等

3. Familiar with ISO9001,TPM sysytem 熟悉ISO9001管理体系和设备TPM管理系统

4. Sound experience and knowledge with safety manangement. 拥有较丰富的安全管理知识和经验

5. Has experience with the normalequipment and special equipment 对普通设备和特种设备有一定的管理经验

Soft skill:

1. Self starter with initiative and willing to frequently travel /做事积极主动,愿意频繁出差

2. Willing to learn new skills and to train others/愿意学习新知识和培训他人

3. Good Computer skill, excel,word,PPT is a must/良好的计算机操作技能,必须会excel,word,PPT的基本操作

4. Strong responsibility and excelent communication skill, Team Work spirit, ability of working under pressure有较强的责任心、沟通技巧和队合作精神,能承受较大工作压力